Customer Service

Superior Customer Service
Is What Sets Us Apart!

We would like to express our thanks to all of those wonderful customers who have taken the time to fill in our customer satisfaction surveys.

Your feedback has made a direct and immediate impact here at Lizzy Johnson Web Design regarding our products and services and will therefore be beneficial to all present and future Customers. Please keep the feedback coming, it helps us to continually evolve as a service provider.

 

Your time and consideration are greatly appreciated.

 

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Customer Satisfaction Survey

ALL ABOUT YOU

Please enter your first name here.
Please enter your last name here
Please enter the name of your company here
Please let us know what title you use within your company
Please list all services provided

OVERALL CUSTOMER CARE

1 being Disappointed, 5 being Delighted
Please feel free to express your true thoughts

TIMELY SERVICE

1 being Dissapointed, 5 being Delighted
Please feel free to honestly express your thoughts

UNDERSTANDING YOUR NEEDS

1 being Disappointed, 5 being Delighted
Please feel free to answer truthfully

VALUE FOR MONEY

1 being Disappointed, 5 being Delighted
Please feel free to answer truthfully

AFTER SALES SERVICE

1 being Disappointed, 5 being Delighted
Please feel free to answer truthfully

TELL IT LIKE IT IS

Please select the closest answer
Please select the answer that most closely applies
This will help us to improve our service to you.
Please select one

Every Customer Should Expect Excellent Service

That's why we have a Customer Service Commitment to help make sure we meet your expectations every time you deal with us. Every team member you talk to at LJWD is committed to these seven customer service principles.

Here’s what you can expect

  1. We'll go out of our way to understand and fulfill your business needs.
  2. We'll use our years of knowledge and experience to discover creative and affordable solutions for your project.
  3. We'll take the time to explain a variety of solutions along with their benefits and drawbacks.
  4. We'll make certain you understand all processes and give you a realistic timeline for the project.
  5. We'll do our best to get it right the first time, but will continue to communicate with you and work towards an ideal solution.
  6. We'll respond to you within one business day.
  7. If your query cannot be resolve on the first enquiry, we'll explain the process, give you an idea of when you can expect things to be fixed and let you know how we'll keep you up to date.

We're always looking for ways to improve

We invite your honest feedback at all times, but especialy after your project has been completed. By filling in the following Customer Satisfaction Survey, you can help us to continually improve our services for future clients.

Please feel free to read some of the feedback from previous clients near the bottom of this page.

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About Our Company

Welcome to your one-stop-shop for complete Business Identity Services. Whether you need a Custom Logo, SEO, Website or the complete package, we've got your back!

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