We would like to express our thanks to all of those wonderful customers who have taken the time to fill in our customer satisfaction surveys.

Your feedback has made a direct and immediate impact here at Lizzy Johnson Web Design regarding our products and services and will therefore be beneficial to all present and future Customers. Please keep the feedback coming, it helps us to continually evolve as a service provider.

Your time and consideration are greatly appreciated.

That's why we have a Customer Service Commitment to help make sure we meet your expectations every time you deal with us. Every team member you talk to at LJWD is committed to these seven customer service principles.

Here’s what you can expect

1. We'll go out of our way to understand and fulfill your business needs.
2. We'll use our years of knowledge and experience to discover creative and affordable solutions for your project.
3. We'll take the time to explain a variety of solutions along with their benefits and drawbacks.
4. We'll make certain you understand all processes and give you a realistic timeline for the project.
5. We'll do our best to get it right the first time, but will continue to communicate with you and work towards an ideal solution.
6. We'll respond to you within one business day.
7. If your query cannot be resolve on the first enquiry, we'll explain the process, give you an idea of when you can expect things to be fixed and let you know how we'll keep you up to date.

We're always looking for ways to improve

We invite your honest feedback at all times, but especialy after your project has been completed. By filling in the following Customer Satisfaction Survey, you can help us to continually improve our services for future clients.

Please feel free to read some of the feedback from previous clients near the bottom of this page.